Technical Cases
Cisco’s technical support is powerful. For all sorts of customers and organizations, Cisco can provide the smartest solutions and flexible services. There are various technical cases and examples below that you can read and learn.
Cisco Customer Case Studies
| Region | Technology | Vertical Industries | Company Size | Title |
|---|---|---|---|---|
| European Markets | Voice | Financial Services | 1000+ | Collaboration Boosts Productivity for Generali Group Generali |
| US and Canada | Content Networking | Manufacturing | 1000+ | IBSG: Tide Dry Cleaners (Procter & Gamble) Success Story Procter & Gamble |
| Asia Pacific | Content Networking | Service Provider | 1000+ | Oriental Cable Network Success Story Oriental Cable Network |
| US and Canada | Content Networking | Transportation | 1000+ | Bombardier: Railway Transportation: An Industry Transformed Bombardier Transportation |
| US and Canada | Content Networking | Manufacturing | 1000+ | Virtual Experts Smooth Transition for Procter & Gamble Expats Procter & Gamble Cisco TelePresence Kiosks Enable Face-to-Face Problem-Solving |
| Emerging Markets | Security | Government | 20-99 | Protecting the Past and Defining the Future Presidential Library n. a. Boris Yeltsin |
| US and Canada | Network Management | Manufacturing | 1000+ | Managing the CiscoLive 2009 Network Cisco - Cisco IT |
| Asia Pacific | Optical | Service Provider | 1000+ | China Unicom's High-Capacity Optical Network Underpins Beijing Olympics China Unicom |
| US and Canada | Wireless and Mobility | Government | 500-999 | Spokane Public Facilities District Case Study Spokane Public Facilities District |
| US and Canada | Wireless and Mobility | Education | 1000+ | Leading University Transforms Education Purdue University |
| US and Canada | Voice | Education | 100-499 | School District Provides Multicampus High-Speed Wireless Orange County Public Schools |
| US and Canada | Wireless and Mobility | Education | 100-499 | School District Provides Multicampus High-Speed Wireless Orange County Public Schools |
| US and Canada | Wireless and Mobility | Education | 1000+ | University Leads the Way in Media-Rich Mobility Rochester Institute of Technology |
| US and Canada | Wireless and Mobility | Healthcare | 1000+ | Healthcare Provider Expands Nursing Home Mobility Life Care Centers of America |
| European Markets | Content Networking | Energy, Utilities | 1000+ | Endesa Pilots a New Paradigm in Telecontrol Networks Endesa |
| European Markets | Content Networking | Government | 1000+ | EDMER and Turkey Ministry of National Education (MoNE) Engagement Snapshot EDMER and Turkey Ministry of National Education (MoNE) |
| Asia Pacific | Content Networking | Service Provider | 1000+ | Shanghai Media Group Partners with Cisco on Digital Media Transformation Initiative Shanghai Media Group |
| US and Canada | Security | Government | 1000+ | Connecting First Responders - Video San Diego County Sheriff's Department |
| Emerging Markets | Content Networking | Government | 1000+ | Saudi Arabia Invests US$70 Billion in Economic Cities Project Saudi Arabian General Investment Authority |
| Emerging Markets | Content Networking | Healthcare | 1000+ | Kayseri EA Hospital Connects Health Information to Physicians and Nurses in Turkey E-Government Research and Application Center Pilot EDMER and Kayseri EA Hospital, Turkey |
| Emerging Markets | Content Networking | Retail | 1000+ | Virtual Clustering and Collaboration Transform Turkey's Textile and Value Chain Istanbul Textile and Apparel Exporters Associations (ITKIB) |
| Emerging Markets | Voice | Agriculture, Mining, Construction | 20-99 | Agribusiness Integrates Communications Syngenta Agro Services AG |
| Asia Pacific | Conferencing | Business Services | 1-19 | Web Meetings Allow Firm to Establish Global Statseeker |
| US and Canada | Conferencing | Education | 100-499 | Podcast Case Study Georgetown University Law Center |
| US and Canada | Conferencing | Business Services | 1000+ | Podcast Case Study World Vision International |
| US and Canada | Conferencing | Education | 100-499 | Podcast Case Study Indiana Dept. of Education |
| US and Canada | Conferencing | Education | 20-99 | Podcast Case Study CEV Multimedia |
| Asia Pacific | Conferencing | Financial Services | 20-99 | Firm Qualifies More Client Leads with Online Meetings Kinetic Securities |
| Asia Pacific | Conferencing | Business Services | 20-99 | Firm Transforms Global Customer Support with Online Meetings Superstructure |
| Asia Pacific | Conferencing | Healthcare | 1000+ | Pharmaceutical Company Boosts Productivity with Web Meetings Daiichi Sankyo |
| Asia Pacific | Conferencing | Education | 1000+ | Japanese Telemedicine Gains Momentum with Virtual Meetings Hokkaido University |
| Asia Pacific | Conferencing | Healthcare | 1-19 | Healthcare Network Uses Online Meetings to Connect Providers CanNet |
| US and Canada | Conferencing | Education | 20-99 | Teachers Boost Test Scores with Virtual Tutoring (WebEx) Ed2Net |
| US and Canada | Conferencing | Healthcare | 1000+ | Web Conferencing Drives Efficiency for Healthcare Technology Firm Meditech |
| European Markets | Conferencing | Healthcare | 1000+ | Second Opinion Consultation Takes Place Online Using WebEx Santa Maria Nuova Hospital |
| US and Canada | Conferencing | Education | 20-99 | High School Expands Learning Opportunities by Going Online Prospect High School |
| Emerging Markets | Conferencing | Insurance | 1000+ | Insurer Improves Agent Training and Gains Competitive Advantage AXA Seguros |
| US and Canada | Conferencing | Government | 1000+ | Public Agency Leads Green Movement by Taking Business Online - Video San Diego County |
| US and Canada | Conferencing | Healthcare | 100-499 | Eye Care Software Provider Sees Training Surge OfficeMate |
| US and Canada | Conferencing | Education | 1000+ | University Cuts $1 Million in Annual Travel Costs University of Notre Dame |
| US and Canada | Conferencing | Manufacturing | 1000+ | New B2C Launch Strategy Delivers Extraordinary Sales Seagate |
| European Markets | Conferencing | Education | 1000+ | Online Meetings Offer Eco-Charity Greener Way to Work World Wildlife Fund |
| US and Canada | Conferencing | Business Services | 1000+ | Online Meetings Spur Growth at Software Progress Software |
| US and Canada | Conferencing | Healthcare | 100-499 | State Agency Turns to Online Training in Face of Budget Cuts California Department of Public Health |
| US and Canada | Conferencing | Financial Services | 20-99 | Software Developer Avoids Planes, Experiences Profit Gains Issues Central |
| European Markets | Conferencing | Education | 1000+ | University Reaches More Students Online, Spending Less Munich University |
| European Markets | Conferencing | Education | 100-499 | Case Study: International HIV/Aids Alliance ( WebEx) International HIV/Aids Alliance |
| European Markets | Content Networking | Transportation | 1000+ | Cisco IBSG Helps Swiss Post Boost Salesforce Effectiveness Swiss Post |
| US and Canada | Voice | Education | 500-999 | Community Safety Means Integrated Collaboration - Video Bryant University |
| European Markets | Content Networking | Retail | 1000+ | Heineken Extends Brand Equity with First "Experience Store" Heineken |
| European Markets | Data Center, Virtualization | Financial Services | 500-999 | Online Bank Secures Future Leadership ING Romania |
| US and Canada | Wireless and Mobility | Government | 1000+ | Enhancing Citizen Safety: Missouri Public Safety Integrates Communications - Video Missouri State Highway Patrol |
| US and Canada | Security | Government | 1000+ | Enhancing Citizen Safety: Missouri Public Safety Integrates Communications - Video Missouri State Highway Patrol |
| US and Canada | Conferencing | Education | 20-99 | National Environmental Education Foundation (WebEx) National Environmental Education Foundation makes impact on millions with just 28 people |
| US and Canada | Data Center, Virtualization | Manufacturing | 1000+ | Technology Company Accelerates its Journey to Cloud Computing EMC |
| US and Canada | Data Center, Virtualization | Manufacturing | 1000+ | Technology Company Achieves RISC-to-Intel x86 Migration EMC |
| European Markets | Server | Education | 1000+ | TU Berlin uses Cisco UCS to lay foundations for cloud infrastructure TU Berlin |
| European Markets | Server, Data Center and Virtualization | Transportation | 1000+ | Galliker builds next-generation Cisco Data Center, Virtualization Galliker |
| European Markets | Server | Service Provider | 100-499 | Hosting Provider Implements Agile Infrastructure Basefarm |
| European Markets | Data Center, Virtualization | Service Provider | 100-499 | Service provider can predict costs to the penny Cobweb |
| European Markets | Server | Technology | 1000+ | Thales launches Cisco Unified Computing System Thales |
| US and Canada | Data Center, Virtualization | Government | 1000+ | California Department of Water Resources Collaborates Securely with Outside Organization California Department of Water Resources |
| US and Canada | Data Center, Virtualization | Government | 1000+ | City of St. Paul Centralizes Storage to Reduce Costs City of St. Paul |
| European Markets | Server | Service Provider | 20-99 | KYBERNETIKA Kybernetica Accelerates Provision of Virtual IT Environments |
| US and Canada | Data Center, Virtualization | Healthcare | 1000+ | CareCore National Cures Growing Pains with Private and Public Cloud CareCore |
| European Markets | Data Center, Virtualization | Service Provider | 1000+ | LLB in Germany Automates Data Storage with Unified Fabric LBB |
| US and Canada | Server, Data Center and Virtualization | Hospitality | 100-499 | JW Marriott Transforms Guest Experience Through Technology JW Marriott |
| US and Canada | Server | Healthcare | 100-499 | MDI: Equipped for Success with Healthcare Technology Solutions on Cisco UCS, VMware, and NetApp MDI |
| US and Canada | Server, Data Center and Virtualization | Technology | 100-499 | Walz Group Moves to Private Cloud WALZ Group |
| US and Canada | Data Center, Virtualization | Financial Services | 1000+ | Jack Henry Associates Improves Business Continuity Jack Henry Associates |
| US and Canada | Server, Data Center and Virtualization | Transportation | 1000+ | Break Infrastructure Barriers With Cisco UCS - Video Pitt Ohio |
| US and Canada | Server, Data Center and Virtualization | Entertainment, Media | 1000+ | Arena Provides Great Guest Experience and Maximizes Revenues Minnesota Wild |
| Asia Pacific | Data Center, Virtualization | Financial Services | 1000+ | SeABank, Vietnam, Improves Customer Service and Expands Operations SeABank |
| European Markets | Data Center, Virtualization | Financial Services | 1000+ | SNS Reaal, Netherlands, Accelerates Telework with Cisco WAAS MobileSNS REAAL |
| European Markets | Data Center, Virtualization | Technology | 1-19 | Atlanta Technology Optimizes Infrastructure Atlanta Technology |
| US and Canada | Data Center, Virtualization | Education | 1000+ | Apollo Group, Inc. Creates Highly Scalable Architecture with Nexus Platform Apollo Group |
| US and Canada | Server | Financial Services | 100-499 | Princeton Insurance Increases Flexibility, Strengthens Competitive Edge with Private Cloud Princeton Insurance |
| US and Canada | Server | Education | 1000+ | School District Provides Next-Generation Learning to Students Park Hill |
| Greater China | Server, Data Center and Virtualization | Education | 1000+ | The Chinese University of Hong Kong transforms their IT infrastructure with Cisco Data Center Business Advantage Architecture CUHK (Video) |
| Greater China | Server, Data Center and Virtualization | Education | 1000+ | The Chinese University of Hong Kong transforms their IT infrastructure with Cisco Data Center Business Advantage Architecture CUHK (PDF) |
| US and Canada | Server | Government | 1000+ | City of Mesa Streamlines Data Center, Virtualization Operation to Improve Services City of Mesa |
| US and Canada | Data Center, Virtualization | Service Provider | 20-99 | Cervalis Builds High Performance Data Center, Virtualization with Nexus Platform Cervalis |
| European Markets | Data Center, Virtualization | Financial Services | 1000+ | UBS, Global Financial Services Leader, Migrates to Next-Gen Application Delivery UBS |
| US and Canada | Data Center, Virtualization | Service Provider | 100-499 | OpSource Builds Secure Public Cloud for Mission-Critical Applications OpSource |
| US and Canada | Server | Service Provider | 1000+ | Hay Group and IPR International jointly built private cloud services on Cisco UCS IPR/Hay (Video) |
| US and Canada | Data Center, Virtualization | Healthcare | 1000+ | Wellmont Health System Prepares for More Physician Order Entry Wellmont Health System |
| US and Canada | Storage | Healthcare | 1000+ | Wellmont Health System Prepares for More Physician Order Entry Wellmont Health System |
| US and Canada | Server, Data Center and Virtualization | Healthcare | 1000+ | Healthcare Company Accelerates Deployment of New Services Molina Heathcare |
| US and Canada | Storage | Healthcare | 1000+ | Healthcare Company Accelerates Deployment of New Services Molina Heathcare |
| European Markets | Server | Entertainment, Media | 1000+ | Mediapro Grows Revenue from Internet Streaming Mediapro |
| US and Canada | Server | Technology | 20-99 | LaSalle Solutions moved its mission-critical asset management service to Unified Computing System C-Series Servers. LaSalle Solutions |
| US and Canada | Server, Data Center and Virtualization | Technology | 1000+ | NetApp Builds Highly Scalable Testing Cloud NetApp - Kilo Lab |
| US and Canada | Data Center, Virtualization | Technology | 1000+ | NetApp Virtualizes Data Center, Virtualization Applications NetApp - Corporate IT |
| US and Canada | Server, Data Center and Virtualization | Government | 1000+ | State of New Mexico created a secure multitenant environment with Unified Computing System and Nexus platform - Video State of New Mexico |
| US and Canada | Server, Data Center and Virtualization | Entertainment, Media | 1000+ | Tribune Company transforms business with Data Center, Virtualization Business Advantage - Video Tribune Company |
| US and Canada | Data Center, Virtualization | Manufacturing | 1000+ | Improving Solution Performance - Video EMC |
| Emerging Markets | Data Center, Virtualization | Financial Services | 1000+ | Using Data Center, Virtualization to Accelerate Growth Erste Bank |
| Emerging Markets | Switching | Financial Services | 1000+ | Using Data Center, Virtualization to Accelerate Growth Erste Bank |
| Emerging Markets | Security | Financial Services | 1000+ | Integrating Banking Operations ING Bank Turkey |
| Emerging Markets | Network Management | Manufacturing | 100-499 | Stationery Firm Improves Customer Service Libesa Ltda |
| Emerging Markets | Voice | Manufacturing | 100-499 | Stationery Firm Improves Customer Service Libesa Ltda |
| Emerging Markets | Network Management | Retail | 1000+ | Investing in the Future without Capital Expenditure Mercator S |
| Emerging Markets | Voice | Retail | 1000+ | Investing in the Future without Capital Expenditure Mercator S |
| Emerging Markets | Routing | Hospitality | 100-499 | Events Organizer Modernizes for Growth Poznan International Fair |
| Emerging Markets | Switching | Hospitality | 100-499 | Events Organizer Modernizes for Growth Poznan International Fair |
| Emerging Markets | Data Center, Virtualization | Service Provider | 1000+ | Saudi Telecom Company Saudi Telecom Corporation |
| Emerging Markets | Network Management | Education | 1000+ | Bringing Educational Excellence Tecnológico de Monterrey |
| Emerging Markets | Routing | Education | 1000+ | Bringing Educational Excellence Tecnológico de Monterrey |
| Emerging Markets | Security | Education | 1000+ | Bringing Educational Excellence Tecnológico de Monterrey |
| Emerging Markets | Switching | Healthcare | 500-999 | Delivering Smarter, More Effective Healthcare University Clinic Golnik |
| Emerging Markets | Wireless and Mobility | Healthcare | 500-999 | Delivering Smarter, More Effective Healthcare University Clinic Golnik |
| Emerging Markets | Network Management | Education | 500-999 | New University Manages Rapid Growth Yasar University |
| Emerging Markets | Voice | Education | 500-999 | New University Manages Rapid Growth Yasar University |
| Emerging Markets | Network Management | Retail | 1000+ | Retailer Prepared for Market Expansion Mercator S |
| Emerging Markets | Unified Communications | Entertainment, Media | 500-999 | Building Services Around Guests and Spectators Meydan City |
| Emerging Markets | Wireless and Mobility | Healthcare | 1000+ | Medical City Prioritizes Network Security King Fahd Medical City |
| Emerging Markets | Routing | Financial Services | 1000+ | IP Video Surveillance Improves Bank Efficiency Banka Postanska Stedionica |
| Emerging Markets | VPN Services | Healthcare | 100-499 | Building Borderless Networks Cali Eye Clinic |
| Emerging Markets | Switching | Healthcare | 100-499 | Building Borderless Networks Cali Eye Clinic |
| Emerging Markets | Data Center | Service Provider | 1000+ | New data centre platform gears mobile operator for future MTN Group Limited (MTN Group) |
| Emerging Markets | Unified Communications | Healthcare | 1000+ | Accelerating e-Health and Telemedicine John Paul II Hospital |
| Emerging Markets | Unified Communications | Manufacturing | 1000+ | Cisco Collaboration Solutions provides TASNEE with oasis of financial and operational advantages. National Industrialization Company (TASNEE) |
| Emerging Markets | Security | Retail | 100-499 | Retailer Modernizes Communications Abu Harb (Mustahlek Supermarkets) |
| Emerging Markets | Unified Communications | Hospitality | 100-499 | South African Hospitality Supplier Upgrades Call Handling Micros South Africa |